Go For It: Propelling Women Into Customer Service Leadership Roles

One industry heavily impacted by the shift towards digitization in the wake of COVID-19: customer service. Long-standing customer behaviors were upended during the pandemic, challenging the industry to make dynamic changes to meet new needs and demands. This has led to a rise in tech-driven solutions powered by AI and machine learning, giving the perfect opportunity for a new type of leader to step in and shape the future of CX: women.

Women helped develop innovative software; however, men took on the leadership when it took off and began infiltrating the industry, leaving women to be promoted to higher-ranking positions at lower rates than their male counterparts.

Sandy KoSeptember 25, 2023Comment

Unlocking Success: The Secret Every Entrepreneur Should Know

Issue 241 — September 25, 2023

📢 Attention Entrepreneurs: Are you an aspiring, budding, or seasoned founder? Regardless of where you are in your journey, this snippet from the “Women’s Health Through the Lifecycle” panel that took place at Take The Lead’s Women’s Equality Day Power Up Concert and Conference is meant for you:

The SumGloria FeldtSeptember 25, 2023Entrepreneurship, 50 Women Can Change The World, Take The Lead EventComment

BIG NEWS and 3 more reasons to join #50WomenCan Change the World in Entrepreneurship

Cut to the chase: Are you a female entrepreneur? Take The Lead has an incredible opportunity for you to get the mindset, skillset, and connections to scale your business. (And get a $10,000 value program for pennies!)

The BIG NEWS IS: tada! By popular demand we’ve changed the dates of the 50 Women Can Change the World in Entrepreneurship program.
Apply NOW - Start 10/25 to get “jet fuel for your business.”

Creativity Makes Change: Power Up Concert Performers Deliver

“Just give us a chance for the next 2,000 years and we will clean it all up,” Gloria Feldt, co-founder and president of Take The Lead, told the enthusiastic crowd at the recent Power Up Concert closing out the recent 2023 Conference, “Lead Your Intention.”

Speaking about the mission of Take The Lead to reach gender parity in leadership across all sectors by 2025, Feldt said, “Get involved at the local level;, that’s how you make the change with intention. It’s fun to be part of what is going on in your community.”

Women Career Success, Take The Lead EventsMichele WeldonSeptember 22, 2023Power Up Conference, Kathleen Turner, ChangeComment

Overcome Fear: Face The Future With Power, Intention & More Key Strategies from Power Up Conference

“Fear is an opportunity. Challenges are part of every life journey—in work, business, relationships, challenges are opportunities for growth,” says Homaira Kabir, founder of The Goodbye Perfect Project and a women’s leadership coach.

Career success, Career choices, Event, Leadership Power ToolsMichele WeldonSeptember 15, 2023Power Up Conference, Leadership Tools, Gloria FeldtComment

Honoring The Power In All of Us: Power Up Conference & Concert Delivers

“Intention is a pipe dream unless you put action to it,” Gloria Feldt, co-founder and president of Take The Lead, told the enthusiastic live and virtual participants at the fourth annual Take The Lead Power Up Conference & Concert on Women’s Equality Day in Los Angeles at the UCLA Luskin Conference Center.

Delivering the 2023 Leading Company Award to Angel City Football Club and its CEO and co-founder Julie Uhrman, Feldt says, “I believe Angel City is literally changing the world for women in sports and the business of sports.”

Angel City Football Club Transforms Women's Sports - and the Movement for Gender Equality

Issue 240 — September 4, 2023

Philosopher William James called sports “the moral equivalent of war.”

That’s an inherently patriarchal lens on sports. Everything in that framework is about power and power in turn is about war and fighting, with the assumption that someone has to win, someone has to lose, and there’s no in-between.

The SumGloria FeldtSeptember 4, 2023Women in Sports, Power Up Conference, ParityComment

Moving To Equality: Power Up Conference A Critical Success In Intentioning for Equity, Access, Partnership

“We need to move to keep movements moving,” Laura Vega, Power Up Conference Chair and Associate General Counsel & Senior Director, Legal Affairs of MicroVention, Inc., told the robust live and virtual audience in her welcome greeting at the recent Power Up Conference & Conference on Women’s Equality Day.

Introducing Gloria Feldt, the powerhouse behind the day’s events, as well as co-founder and president of Take The Lead, Vega says, “She is such an inspiration and role model.”

Taking the stage with an enthusiastic crowd of leaders, entrepreneurs, academics, managers, media leaders, students, writers and philanthropists, Feldt says, “In order to make big systemic change, we need to be big, be bold and be out there.”

Change Leadership, Career successMichele WeldonSeptember 1, 2023Power Up Conference, Women's Equality DayComment

Shouldn't It Be Called Women's INequality Day?

Issue 239 — August 28, 2023

Last night, attending an Angel City Football Club soccer game (they won 3–1!), I had a tearing up moment chatting with a woman I happened to be standing next to. She had come down to Los Angeles from the Bay Area to bring her two elementary school aged daughters to the game. She said, “Can you imagine? We never got to see anything like this. The women’s team, owned by women, run by women, supported by so many women?”

I looked at her girls cheering away, waving their Angel City scarves, and felt so proud of how far we have come on the long road to equality.

Women Career Success, The SumGloria FeldtAugust 28, 2023Women's Equality Day, Power Up ConferenceComment

Take The Lead Power Up Conference Ignites Inspiration and Action

The energy was electric as the Take The Lead Power Up Conference kicked off on Women’s Equality Day, Saturday, August 26th, with a lineup that promised to fuel finding the power within, ignite change, and celebrate women's equality. The theme of the event, "Lead YOUR Intention" set the tone for a powerful day of panels, speakers, and discussions that left attendees feeling invigorated and ready to take on the world.

This fourth annual Power Up Conference was held in Los Angeles at the UCLA Luskin Conference Center. It centered on achieving intersectional, gender parity in leadership across all sectors. The opening hit song "Get It Girl" courtesy of Laura Bell Bundy, fired the participants up for an unforgettable day.

Take The LeadAugust 28, 2023Comment

Winning Leadership: Take The Lead’s Award-Winners To Shine At Power Up Conference

They are all in the fight to win. And when gender parity in leadership arrives, everyone wins.

Because of that dedication to the mission of fairness, equity, gender parity and inclusion, these four exceptional leaders—Angel City Football Club’s Julie Uhrman, Kathleen Turner, Ms. Magazine’s Kathy Spillar and Darnell Moore—are each duly honored at the 2023 Power Up Conference & Concert on Women’s Equality Day that coincides with the 50th anniversary of the March on Washington, D.C.

Fair is fair and these award-winners are fairly acknowledged and celebrated.

Career success, Event, Gender ParityMichele WeldonAugust 25, 2023Power Up Conference, Kathleen Turner, awards, Leading Man AwardComment

Agenda Revealed! Just 5 Days till the Power Up Concert and Conference!

Are you ready for the much anticipated event? It’s just 5 days until the big day — Women’s Equality Day on August 26, that is, when we will gather for a full day of the Power Up Concert and Conference. Not even hurricanes or earthquakes will keep Take The Lead from delivering this powerful annual event in Los Angeles at UCLA’s Luskin Conference Center and streaming everywhere in the world. I cannot wait to see you there!

Have you secured your ticket?

The SumGloria FeldtAugust 21, 2023Power Up Conference, eventsComment

View Newsletter Archive

Have you secured your ticket?

Info

Action